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Pho Hub
Vietnamese · Belconnen

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Privacy policy

On this page

  1. What we collect
  2. How long we keep it
  3. Card details
  4. Who we share it with
  5. Cookies and tracking
  6. Email we send you
  7. Your rights
  8. Who we are

Privacy policy

Last updated 19 August 2026

What we collect

Your name, phone number and email when you order takeaway or book a table. We do not collect card data — all payments are handled by Stripe.

How long we keep it

Orders are kept for 5 years to meet ATO record-keeping requirements. Booking details are anonymised after 12 months.

Your name, phone number and email are never written to this system's logs.

Card details

No card number ever reaches this website. Card entry happens inside a payment form hosted by Stripe, so what you type goes to Stripe and never to us. We store no card data of any kind.

Who we share it with

Stripe (payments) and our transactional email provider. We do not sell your data.

Those two are the only outside services this site sends anything to: Stripe for card payments, and Postmark — with Amazon SES as the backup — to deliver your email. No accounting, delivery, loyalty, social media or third-party booking service receives your details, because this site is connected to none of them.

Cookies and tracking

Nothing on these pages is loaded from another company's server, so no third party learns that you visited. There is no analytics, advertising or social-media tracker here.

While you are only reading, no cookie is set at all. One appears when you start a cart, so that the cart survives from one page to the next, and staff who sign in get one for their session. It holds a random session identifier and nothing else.

Email we send you

We email you only about something you have just done: your order confirmation and receipt, a notice if an order could not be accepted, a booking confirmation with its cancellation link, the answer when a booking has to be reviewed, a refund notice, and a gift card code if you buy one.

We do not send marketing email. There is no customer account, no mailing list and no loyalty programme on this site, so there is no marketing consent to give and none to withdraw.

Your rights

You can ask to see or delete your personal data by calling 02 6251 0367.

Who we are

Business
Pho Hub
ABN
11 166 068 088
Address
39 Benjamin Way, Belconnen ACT 2617
Phone
02 6170 2254

Pho Hub

39 Benjamin Way, Belconnen ACT 2617

02 6170 2254

ABN 11 166 068 088

© Pho Hub. ABN 11 166 068 088 39 Benjamin Way, Belconnen ACT 2617 · 02 6170 2254

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